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Southeastern E-mail FAQ (Frequently Asked Questions)
How do I get an e-mail account (address)?
Everyone who enrolls as a student or starts work at Southeastern automatically gets an e-mail address generated for them. Since the start of the PeopleSoft project in 2000, a new student's or employee's e-mail address is his PeopleSoft employee id, which consists of a W and seven digits.
How long is my e-mail account valid?
Your email account will be available to you as long as you are enrolled and taking courses at Southeastern and abide by the University's Responsible Computing Policy. However, bear in mind that your account is a privilege and can be revoked for disciplinary reasons. As an undergraduate, if you do not register classes for 2 consecutive semesters, the account will be disabled; upon your return, it will be re-activated. If you are absent from Southeastern for more than one year (or your account is not used for more than one year), the account will be deleted without notice. If you decide at any time that you no longer need your account, please notify the Computer Help Desk (549-5555) so that it may be removed from the system. Untended accounts are sometimes targets for malicious hackers, and can cause considerable security problems; therefore, unused accounts will be deactivated after one month of non-use. To use it thereafter, you will need to have it reactivated at the I/O window on the first floor of McClimans Hall.
How long does a password remain valid?
A new password has a lifetime of 180 days, after which time you must change it again. The system keeps a history of your previous passwords and will not allow you to reuse a password. You are responsible for keeping your password secure, so it is in your best interest to change the password frequently and not share it with anyone. Sharing your password with other people is a violation of the Responsible Computing Policy and could result in the removal of your e-mail privileges and university discipline.
How do I change my password?
Go to the Southeastern Webmail web page (which can be navigated to from a link at www.selu.edu Southeastern's home page or opened directly) and click on the link below the Log In button. "Account Information and Password Change for Email, Blackboard and LEONet (PeopleSoft)". Login with the current (old) password and this should open the account information page. Click CHANGE PASSWORD. Also, please take the time to set a Question/Answer. This feature may be used in case the password is forgotten and you wish to RESET your password at some point in the future. If you are unable to login or a password is forgotten WITHOUT the Question/Answer being set, you will be required to bring pictured ID to the I/O Windows on the first floor of McClimans Hall for a reset.
What do I do when my e-mail password expires?
When your email password is about to expire, you will receive 2 warning email messages. The first message should arrive 30 days from expiration and the second warning should arrive 14 days from expiration. This email warning will direct you to the account information page where you may change your password.
Your new password must be at least 6 characters (letters and/or numbers) long and no more than 32 characters. It cannot be a common word such as a word from an English dictionary. If you wish to use numbers, foreign words, nonsensical strings, or misspelled words, you may do so. Case doesn't matter--that is, capital letters are the same to the mail server as "little" letters. For security reasons, your password should never be anything obvious, such as your name, phone number, social security number. If you choose a password that you have used before, the password will be rejected.
How do check my e-mail?
Using a world wide web browser such as Internet Explorer, open the Southeastern Webmail page (https://webmail.selu.edu/) . Enter your e-mail account username and password. Click the login button.
What is my e-mail address?
Your e-mail address is your e-mail account number followed immediately without spaces by "@selu.edu"--and without, of course, the quotation marks. For example, if your e-mail account is W01234567 then your e-mail address is W01234567@selu.edu .
Please Note: All students have also have been given an email alias which is typically composed with your first and last name separated with a period followed by our domain. Example: Joe.Smith@selu.edu In the case of duplicate, Joe.Smith-2@selu.edu
Can I keep my e-mail account after I graduate?
Accounts are available for alumni. If your account was disabled after graduation due to inactivity, please contact the Alumni Office if you wish to re-instate your account.
How much space do I have to store files?
Vax accounts (used for a small number of computer programming classes) receive 50,000 blocks (25 megabytes) of disk storage. Netstorage accounts receive 50 megabytes of disk storage. Email accounts receive 100 megabytes of disk storage. You may request more space provided you have reduced the files in your account to only those that are necessary and can demonstrate a requirement for additional disk space that is directly related to your course work.
How do I look up an e-mail address at Southeastern?
Click on the "Search & Directories" link found in the tool links located on the bottom of any Southeastern Web page. Click on the "People Search" tab. This will allow you to search by First Name, Last Name, Email address, User ID, or Department.