Library Service Wins Praise
07/16/07 by: Dayne Sherman
Praise for innovative Library service in ALA's TechSource.
An innovative Sims Library service was praised in a recent online issue of the American Library Association’s TechSource. The Library's text-message reference service was detailed in Angela Dunnington and Beth Stahr’s conference presentation, “Net Generation Reference: SMS to the Rescue.”
SMS, or Short Message Service, is used by Sims Library to answer reference questions through cellular phone text-messaging.
Professor Michael Stephens, the keynote speaker at the Mississippi State Library 2.0 Conference and author of the article for TechSource, applauded the service, saying:
It was fascinating to get this glimpse of a service that only a few libraries may be offering or even considering. This is a pioneer field. Trendspotting librarians might take note: what these brave folks are doing out on the edge of our market may pave the way for wider use of SMS for reference and information services. (See article here: http://www.techsource.ala.org/blog/2007/06/can-u-txt-the-lbry.html )
To learn more about this innovative service, click our Text a Librarian Web link here: http://www2.selu.edu/Library/ServicesDept/referenc/textalibrarian.html.