Sims Library Software FAQ
If after entering your UserID and PIN, you get the logon screen again, other software on your PC may be interfering with access.
- Try using a different browser such as
Firefox - http://www.mozilla.org/firefox/
Opera - http://www.opera.com/
- Run a virus scan on your PC.
- Run a spyware detection program such as
SpyBot Search and Destroy - http://www.safer-networking.org/en/index.html
(Can be used freely by end users and universities/colleges)
Ad Aware - http://www.lavasoftusa.com/software/adaware/
(The use of the free version is only granted for end users, not users of university/college computers.)
- Install all critical Windows updates - http://windowsupdate.microsoft.com

