Sims Library Software FAQ
If after entering your UserID and PIN, you get the logon screen again, other software on your PC may be interfering with access.
- Try using a different browser such as
Firefox - http://www.mozilla.org/en-US/firefox/
Chrome - https://www.google.com/chrome
Safari - http://www.apple.com/safari/ - Run a virus scan on your PC.
- Run a spyware detection program such as
Malwarebytes' Anti-Malware - http://www.malwarebytes.org/
(The use of the free version is only granted for personal use, not users of university/college computers.)
Ad Aware - http://www.lavasoft.com/
(The use of the free version is only granted for personal use, not users of university/college computers.) - Install all critical Windows updates - http://windowsupdate.microsoft.com
