Frequently Asked Questions
Can University employees receive personal mail in a department's box?
Departmental boxes are for University business only.
Who can rent a campus post office box?
Post Office boxes are available for rent to students, faculty, staff, or the public. A valid form of photo ID is required.
How much does it cost to rent a post office box?
The cost to open a new box for the Fall or Spring semester is $16.00 (cash or check with ID accepted). The cost to open a new box for the Summer is $8.00. Renewals are $16.00 per Spring or Fall semester and $8.00 for the Summer.
Faculty/staff members have two options when renting an annual box for personal use. One option is to pay the full $40.00 due in August. A second option is to pay the semester rates of $16.00 for the Fall or Spring and $8.00 for the Summer. These rental options are also available to the public (not including Southeastern students).
Do both addresses need to be included on a Campus Mail envelope?
Campus mail must have complete addresses in the "To" and "From" fields and must include the box number of the recipient. When re-using an inter-department envelope, be sure to cross out the previous address on the envelope.
What forms of payment do you accept?
Money Orders must be paid with cash. All other services can be paid with either cash or check (with proper ID). Credit and debit card charges are not accepted.
Can I share a box with a friend?
University policy prohibits the sharing of boxes except by spouse or sibling.
Can I ship packages from vendors such as FedEx or UPS from the Univeristy Post Office?
Only United States Postal Service (USPS) mail is received and shipped to and from this location. The University Post Office is not a drop-off location for anything other than USPS.
How do I receive a package that is shipped to my University address?
Packages sent via alternate carriers (ex. FedEx, UPS, DHL, etc.), should be shipped as follows:
Your Name
Your Box Number
c/o 2400 N. Oak Street
Hammond, LA 70402
Upon receiving packages other than USPS, the Southeastern Receiving Station delivers the packages to the University Post Office. At that time a notice in the form of a card is placed in the patron's box. In order to receive the package(s), all notices must be presented to the employee at the front counter by the recipient who must sign and print their name on the notice for verification of receipt of the package(s).
If I do not have my key, can an employee of the University Post Office check my box for me?
Only you or someone with your key can check your box for mail or notices.
Can I have my mail forwarded to a new address?
Federal law prohibits mail from being permanently forwarded from an open box. The patron must close the box, return the key, and fill out a Change of Address form in person.
What is the procedure for preparing Domestic and International mail to be metered?
All mail to be metered must be dropped off at the front counter at the University Post Office and signed in by the person leaving it. Department name and Budget number must also be provided. Mail must be sorted by Departments and placed in the appropriate bins labeled "Handwritten" and "Typed". Budget number must be written visibly on the mail to be metered or it will be returned to the department. All mail must have complete "To" and "From" addresses.
Please be sure to keep Domestic and International mail separate. The country of destination is required on International Mail following the address.
Meter machine operation begins at 10:00 a.m. Monday through Friday. Mail is metered throughout the day until courier pick-up at 3:00 p.m.
What is the correct procedure for addressing Domestic Mail?
The correct placement for the Return address is the upper left corner of the envelope or address label. The address of the designee/recipient should be placed slightly below and to the left of center of the envelope and the postage should be placed in the upper right corner of the envelope or item to be mailed. Please note that a return address must always be included. An article that does not have a return address, if undeliverable, will be sent to the Dead Letter Office in Atlanta, GA. Do not secure postage with tape. The item will be returned to sender as undeliverable.
What is the correct procedure for addressing International Mail?
When addressing International Mail, the delivery address should be printed in all uppercase letters. The name of the place of destination and the name of the country of destination must be written in capital letters together with the correct post code number or delivery zone number, if any. If possible, the address should have no more than five lines. Some examples:
Mr John Clarkson
120 Rowan Drive
LONDON WIP 6HQ
GREAT BRITAIN
Ms J D Station
Apartado 1456
46807 PUERTO VALLARTA JALISCO
MEXICO
Exception: to Canada, there must be two spaces between the province abbreviation and the postal code, as shown below.
Ms Hannah Sellers
2525 Clearing Street
OTTAWA ON K1A 0B1
CANADA
Whenever necessary, be sure to include completed Customs forms, taking care to list each item contained in the package (including a list of per documents such as letters, checks, money orders, etc.).
Please see the International Mail Manual available in the University Post Office for more details on International Mail Procedures.
What are the correct procedures for addressing mail being sent to military bases?
Mail addressed to an APO or FPO should not include the country name. Including the country name results in the mail being sent to the international post office instead of the military post office. Examples are below:
CORRECT INCORRECT
Sgt. Johnson Sgt. Johnson
44th Battalion 44th Battalion
Unit 4230, 232 Unit 4230, 232
APO AE 09650 APO AE 09650
Iraq
Is there a key deposit required?
There is no key deposit required. However, failure to return the key upon closure of box will result in a charge of $25.00 that will be assessed to your LeoNet account.
What is the cost of replacement keys?
The cost of replacement keys is $25.00 each which must be purchased from the University Post Office prior to issuance of additional key.